Privacy Policy

Golden Screen Services ("we," "us") operates this website and provides mobile window and door screen repair and installation services in California. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

Information you give us. When you request a quote or book a service, we collect the details you provide: name, phone number, email address, city, the services you're interested in, and anything you write in the message field.

Information collected automatically. Like most websites, our hosting infrastructure may log basic technical data such as IP address, browser type and pages visited, used in aggregate to keep the site fast and secure.

How we use your information

We use the information you submit for one purpose: responding to your inquiry and delivering the service you asked about — calling or messaging you back, preparing your quote, scheduling your visit, and following up on completed work. We do not sell, rent, or trade your personal information to third parties.

How your information is shared

Form submissions are delivered to our team through our messaging and email systems. We may share information with service providers that operate our website and communications (for example, hosting and messaging platforms), strictly so they can perform those functions. We may also disclose information if required by law.

Data retention

We keep inquiry and job records only as long as needed to serve you, honor our fit-right guarantee, and meet ordinary business and legal record-keeping requirements.

Your California privacy rights

California residents may request to know what personal information we hold about them, request its deletion, and opt out of any sale of personal information (we do not sell personal information). To exercise these rights, contact us at goldenscreenservices@gmail.com or (650) 228-3310. We will not discriminate against you for exercising any privacy right.

Third-party links

Our site links to review platforms (Google, Yelp, Thumbtack) and embeds a Google Map. Those services have their own privacy policies, which apply when you use them.

Children's privacy

Our services and website are intended for adults. We do not knowingly collect information from children under 13.

Changes to this policy

If we update this policy, we will post the new version on this page with a revised effective date.

Contact

Questions about this policy: goldenscreenservices@gmail.com · (650) 228-3310.